In certain shifts some clients may require additional care instructions. Often these instructions are outlined in a separate document.

Staff can then access the client documents by clicking on the shift.


This will direct them to the shift information page on their app. Here they need to click the client's name on the shift information page.


Doing this will direct them to the client's name. Once on this page click the arrow next to the client's name.


This will open up the client's profile where staff will see three tabs Detail, Documents & Goal. Select the documents tab, which will bring up any documents uploaded via the client's profile by admin.


Next to the name of the document is a download icon, staff need to select this in order to access client information.


Staff will receive a notification on their phone once the file download is complete. They need to open this notification to view the information.

Did this answer your question?