In certain shifts some clients may require additional care instructions. Often these instructions are outlined in a separate document.

Staff can then access the client documents by clicking on the shift.

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This will direct them to the shift information page on their app. Here they need to click the client's name on the shift information page.

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Doing this will direct them to the client's name. Once on this page click the arrow next to the client's name.

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This will open up the client's profile where staff will see three tabs Detail, Documents & Goal. Select the documents tab, which will bring up any documents uploaded via the client's profile by admin.

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Next to the name of the document is a download icon, staff need to select this in order to access client information.

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Staff will receive a notification on their phone once the file download is complete. They need to open this notification to view the information.

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