This is for pending status in Dashboard (legacy version) only. If your account is on the Scheduler version, read the following article to learn more about your shift's pending status: Identify pending shift reason.
A pending shift can be caused when a shift is awaiting staff confirmation.
If the assigned care worker has not provided confirmation for the shift assigned to them then the following will occur:
The shift will be sent into a pending state
The assigned care-worker will be highlighted orange
Staff Confirmation Required
This enables staff to confirm their attendance when they have been assigned a shift. If you do not require confirmation from staff then simply leave this checkbox unticked (as shown in the screenshot below)
