Cancel a shift
If you need to cancel a shift in scheduler, click the shift to display its details. Now click More Options. Click Cancel to cancel the shift.
A window will prompt you to enter a reason and give you the option to notify staff. You may also cancel a shift due to client absent.
Click Confirm when done.
Rebook a shift
To rebook a shift, simply follow the same process as above. Click More options and now click Rebook instead.
This shift will now be available again.
This can be useful if you are trying to edit a shift but couldn't. FAQ - Why can't I edit a shift?