On the left menu navigate to Account > Prices
Click the blue Update NDIS prices button at the top of the page
You will see a display of updated prices for all existing prices that have a matching support code we found. Note: these are NATIONAL PRICES ONLY.
For "Remote" or "Very Remote" pricing, toggle the option to see these prices.
4. Select all the prices you need to update. Click Update
I have multiple price books with the same code and they were all updated with the one price.
We have enabled this functionality to prevent errors if users have multiple price books with the same support item code.
e.g., a different price for a certain client, OR "Remote" prices and "National" prices in the same account.
You will need to manually edit these price books to get around this for any prices that are doubled but not the same.
I deleted the old price now my invoices aren't working properly, I can't invoice as the shift is showing an error.
If you delete the old prices, then backdated shifts will no longer be able to be billed correctly. You can update the prices with the previous hourly rates by editing the price.
For example, in the following price book. Any shifts using this price book prior to 1/12/2020 will use the price of $88, and any shifts after 1/12/2020 will use the price of $100.