Note: This article refers to a deprecated version of the app, please see article: Cancel shift due to client absent, for information relating to the new look scheduler. Also see this article on how to edit recurring shifts.


Adjusting client attendance in recurring shifts simply means allocating client attendance whilst scheduling. This can be of assistance when client attendance times differ to that of the recurring shifts and carer times.

Adjust Client Attendance

While generating new schedule, click on Select Client

This will open the client list. From this page select the client/s that the service is being provided for.

On the same page next to the client's name will be the time adjustment feature. Select this to adjust the client/s attendance time in the service.

Once client attendance has been allocated accordingly, select Done at the bottom right of the client list page to ensure all changes are saved and applied to all the shifts of this schedule.

Note that the client attendance times will be applied to all shifts within the schedule. 

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