Overview
This article covers how to edit your own profile as an Office User or Carer on the ShiftCare website. To learn how to create a new carer or staff profile, see this Help Desk Article.
Edit and Update
In order to update or edit your profile, you must be logged in to the website. Click on your name located at the top right corner of the page, then click Profile.
This brings you to the staff page, where you can also change your password. Now, click Edit Profile.
This is the Edit Profile page. Here, you can edit your name, date of birth, mobile and phone numbers, email notifications, account owner settings, attendance notification settings, and add a profile photo.
Name: You can update your name here. This is usually pre-filled when your account is created.
Dob: Enter or edit your date of birth.
Mobile and Phone: Add your mobile or office phone number.
Subscribe to Notifications: Tick this box to receive email notifications. You can customise the types of notifications you receive under Subscribed Email Categories.
Account Owner: Use this option to transfer your ShiftCare account ownership to another user. ⚠️ This action cannot be undone.
Notify Attendance Approval: Choose whether or not to receive notifications about your timesheet approvals.
Profile Photo: Upload a profile picture or avatar to help your team easily identify you.
Make sure you click Save once you've finished editing to keep the changes.
If, for any reason, you decide to cancel the changes made, click Cancel.
Congratulations! You have now set up your personal profile and are ready to start using ShiftCare.
For further assistance with Setting Up Your ShiftCare Profile on the Website, please contact our Support team using online chat when you're logged into ShiftCare, or email our Support team at support@shiftcare.com.