Go to the NDIS portal and then to Inbox. From below page, download “Payee Payment Remittance Advice” in CSV format.

Note! The file that you want to upload should've been downloaded completely to your system and properly saved.

In order to upload Remittance Advice from NDIS portal to ShiftCare, go to Invoices page (left-hand Menu option). Click on this icon

. This can be found on bottom left-hand-side of the page and upload the file you wish to upload, and click Okay.

Once the upload is complete you'll then get pop-up message on top in blue. Please see the screen shot below.


Once the upload process is complete, you'll get a notification email same as below. You can click on the link to download your file.

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