Organisation policies & procedures, forms and other documents can be easily shared with carers using Document Hub

The types of documents stored in ShiftCare are typically:

  • Policy documents

  • Reimbursement templates

  • HR and payroll documents such as change of bank account

  • Leave request templates

  • Feedback form templates etc

Admin users can upload the template documents to ShiftCare which can be accessed by all other users within your organisation.

Uploading to ShiftCare

Admin users can upload templates by clicking on the Document Hub menu option under the top level menu Staff.

Admin users can then upload documents from their computer using the "Upload Files" button.

The file types that can be uploaded are:

  • Adobe pdf

  • Microsoft Word (doc & docx)

  • Microsoft Excel (xls & xlsx)

  • Images (jpg, jpeg, gif, png & tiff)

  • CSV (comma separated value)

  • Email (.msg or .eml)

It is also possible for Admin users to edit, delete or download existing documents.

Staff access to templates

In the app Staff users can view and download template files. To access templates, first, click on the menu icon in the top-left-corner off the app.

This will then expand the full menu for the user to select Document Hub from the menu. Note that 'My Documents' contains the staff member's compliance documents such as First Aid Certificates, Police Checks etc, whereas as Document Hub contains company-wide documents such as templates for reimbursement, incident reports etc.

When the next screen loads users are able to download the documents that are available.

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