All Collections
Manage carers & office users
Trouble Shooting
How can I add staff without sending a ShiftCare account invite?
How can I add staff without sending a ShiftCare account invite?

When you don't wish to send an invite to the staff until you are fully ready.

Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

ShiftCare sends an automatic invite to staff when you generate the staff's profile (add staff). If you don't wish to send an invite until you are fully ready, then you can do so by taking one of the below actions.

Option 1: 

Do not add the staff's email address. Because adding staff email is mandatory, so you can replace email with a placeholder. In the example below, it's grace@example.com

Once you are ready, you can start sending invite by adding their actual email address. Make sure you click on Resend invite after changing their emails.

Option 2:

Add staff as No Access: This option is located on the top right of the page when you are creating the staff's profile.

This means that staff with no access will not be counted towards the subscription limit. Ticking this option allows you to add more staff than you are paying, but they won't have access to their own shifts and you cannot generate their timesheets for payroll purposes.

Click Create after filling in the rest of the information.

If you forget to tick No Access on the staff profile creation page, then you can do so on their profile as well. It is located under the Settings section. shown below:

Did this answer your question?