In order to send invoices to multiple recipients, invoices should be addressed to a contact instead of a primary carer.
⚠️ For Xero users, please see the note at the end of this article.
Once you have created an invoice for the Client's contact, then you can add a comma to separate the email into the other email field for the contact, as shown below. The emails should be separated by a comma e.g. contact1@example.com, contact2@example.com, contact3@example.com
⚠️ Please keep in mind not to put a 'space' before the comma (after the email). It could cause the invoice not to get sent to the email that has the 'space'.
Finally, go to the invoice and click on the "Email" button to send the invoice to multiple recipients.
⚠️ Warning for Xero users: When importing invoices to Xero, if multiple email addresses are used, the import will fail. A suggested workaround for this would be to send the invoice to a contact with multiple email addresses and then edit the invoice, changing it to be directed to one recipient.