Ensuring compatibility is crucial for using ShiftCare across various devices and operating systems. To provide a seamless user experience, it's essential to understand which platforms, environments, and operating systems are supported.
Below, we've outlined the optimal configurations that work best with ShiftCare.
Web App Support:
For the office teams who manage their operations through the ShiftCare webpage (https://app.shiftcare.com/), our web application is officially supported on the following browsers:
Google Chrome ⭐️ (It is highly recommended to use Google Chrome or Incognito due to its optimised performance and compatibility. Chrome offers robust support for modern web technologies, ensuring that all our functions work seamlessly).
Mozilla Firefox
Apple Safari
Furthermore, Chrome's regular updates play a vital role in upholding security and stability. Therefore, it's important to keep your Chrome browser up to date. Please refer to this article for guidance on updating your Chrome browser.
iOS App Support:
For support workers out in the field, our mobile app is fully compatible with iOS devices, ensuring seamless access to our platform for iPhone users. All iPhone models running iOS 16 and above are supported, including the following iPhone models:
iPhone 8, 8 Plus, X, XR, XS, XS Max
iPhone 11, 12, 13, 14, 15, 16 and 17 series
iPhone SE 2nd gen and later
Ensure your ShiftCare app stays up to date by regularly checking for the latest version in the App Store.
The ShiftCare app can be downloaded on an iPad and automatically scales to its larger screen, eliminating the need for manual zooming for a smoother, faster user experience.
Android App Support:
For support workers out in the field using Android smartphones, our app is designed to run smoothly on devices running Android API 24 (Nougat 7.0) or later.
We've provided a list of supported models below:
Nougat 7.0 (API 24) — minimum
Nougat 7.1 (API 25)
Oreo 8.0 (API 26)
Oreo 8.1 (API 27)
Pie 9 (API 28)
Android 10 (API 29)
Android 11 (API 30)
Android 12 (API 31/32)
Android 13 (API 33)
Android 14 (API 34)
Android 15 (API 35)
Ensure to keep your ShiftCare app up-to-date by regularly checking for the latest version on your Play Store.
Understanding and ensuring you use the supported platforms and operating systems for ShiftCare ensures a seamless experience, whether you access ShiftCare on Android, iOS, or a web browser.
For further assistance with Supported Platforms and Operating Systems, please contact our Support team using online chat when you're logged into ShiftCare or email our Support team at support@shiftcare.com.