For New Users
Help topics for care workers
Topics on the Staff section of ShiftCare
Topics on managing plans, NDIS funds, home care packages, statements & quotes.
Managing ongoing shifts
Topics on the Awards section of ShiftCare
Topics on the Rates section of ShiftCare
Topics on the Invoices section of ShiftCare
Topics on the Area section of ShiftCare
Topics on the Reports section of ShiftCare
Settings and Subscription articles
Frequently Asked Questions
- Accept ShiftCare invite
- Introduction to New Support Portal
- ShiftCare Help
- Install Shiftcare App on your Phone
- Clockin and Clockout
- Job Board
- Invoiced Page linked to client's breakdown page and Program page
- Subscribe to receive Shift Events within an Area
- How do I access ShiftCare?
- Why I am not receiving change password email?
- If a member of staff calls in sick, can I assign someone else to the shift?
- Why shift is pending (red) even though clients and staff ratios are correct?
- How to generate past shift?
- How to update staff attendance within a particular shift?
- Clock in and Clock out
- How to give ShiftCare access to staff who didn't have access in past?