If you wish to edit a Rate in your list, simply follow the steps below:
1. You need to go to your Rate Groups first, so on the Left Hand side Menu click on Rates and then Rate Groups.
2. Select which group has the Rate you wished to edit and click Show.
Updating/editing the rates should be conducted only if there are specific changes to be made to an already existing rate in a rate group, e.g price change for the same rate, rate name change etc.
If an entirely new rate is required within the same rate group do not update any already existing rates as this will override the existing rate. When an existing rate is overridden any non-invoiced shifts that had that specific rate applied to them will also be overridden and the new rate will be applied. app
Rule of Thumb: Each rate contains a unique reference number, if these reference numbers differ then create a new rate. Read the Add Rate Groups and Rates article in the ShiftCare Knowledgebase to find out more about adding new rates.
In saying this, if an existing rate requires updating this can be achieved by navigating the rate group that rate is allocated under and then selecting Show next to the rate group.
This will direct you to the rates list page. Next to each rate will be the Edit option. Select this to begin editing rates.
The following information can be edited:
Rate Group: If the rate is to be allocated into a different rate group select the rate group in the drop down menu
Times: These are the times within a shift that the rate will be applied.
Effective Date: The date at which the new edits will be applied. No restrictions apply to the date at which a rate can be effective, thus this can be a passed date, current date or future date.
Per hourly rate: This is based on Staff:Client Ratio as determined by NDIA
Reference Numbers: These correlate to the hourly rate
Km: As per NDIA specification
Day of the Week: The day which the rate/s are applied