You have probably noticed Override Attendance checkbox when adding new program/shift or editing future shifts. Here we will explain workings of this setting.
ShiftCare gives you ability to add flexible time for staff and client that is different to shift/program time. We call this Attendance. This could be necessary, for example, you want staff to start 15 mins before client arrive.
But in most cases you shift time should be same for both client and staff. We have Override Attendance flag for all these cases. You can see in image below, Override Attendance checkbox appears below program time fields.
Override Attendance checkbox is checked by default, i.e. when you add new shift or edit program schedule. However, as you make changes to time field example, it will be automatically checked. This ensures that shift/program time is same for staff and client attendance.
Here, system is basically making assumption that if you are changing program time or editing future schedule - you want staff and client to have same hours. Ofcourse, unchecking will just change shift time but keep staff/client hours to previous setting.