We have recently engaged in upgrading our Support Portal. New look and feel comes with added functionality for our customers.
Firstly, we have moved Knowledge base search as the main focus point when you arrive in Support Portal. Whatever your topic, just start typing your question and intelligent search will show latest articles.
Next, we have broken up all articles into various sections matching ShiftCare modules. You can select any tab to drill further down into it.
Final tab has list of all FAQs. Your most common questions are answered here.
If you still cannot find what you are looking for, feel free to contact us by raising Support Ticket.
You can also access your existing tickets by accessing your profile