When raising an invoice it is possible to automatically have it addressed to the client's Additional Contact (for example a Service Provider) rather than the having the default Carer being addressed.
To achieve this follow these steps:
Step 1: Clients will need a Rate Group applied to their Additional Contact.
Step 2: The same Rate Group should then be applied to the client in the shift details.
To set this, view the details of the shift, then edit the shift.
Step 3: Once on the edit shift page, click on the Select Clients button:
Step 4: Set the Rate Group for that client.
You will see a list of the clients, those attending the shift will be ticked. For the relevant client chose the Rate Group from the drop-down list.
When generating the invoice Rate Group will be pickuped showing the Rate Group instead of the Carer's details.
This assumes you already have a Rate Group created for information on doing this please see the documentation on Rate Groups.