Staff need to add progress notes, feedback etc from their ShiftCare App. But, if staff misses to upload this information then it can be uploaded by office staff aswell.
Click on the Shift in order to add progress notes, feedback, incident etc to the shift. Scroll down the page. From drop down menu select category, about which you want to write a note. Type information and upload photo (where required).
Once done, hit Save button.
Please Note: If you want to share your notes with client's family then click on Notify box, otherwise leave it unticked.
Refer to article below in order to set client communication.