Communications provides a history of all notes for all shifts. These include updates and notes made by both carers and office staff. This allows an overview of all communications history for any services provided for the client.
Communications can be accessed by selecting the Communications tab at the top of the page.
Communications can be filtered by selecting the Filter Categories feature. This feature can be used for two purposes:
To select the shift notifications you wish to be updated on
To temporarily view a specific notification (inquiry, notes, mileage, incident etc)
As mentioned previously, communications history provides all notes and amendments made to shifts by both office staff and carers.
To the right of each amendment recorded in communications is a time stamp. This identifies how long ago an update was recorded (minutes, hours, days, weeks and months).
At the top of each section of notes is a date stamp. This identifies when updates and notes were recorded (dd/mm/yy).