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ShiftCare Certifications (Industry Specific Training Modules)

Manage team training with ShiftCare—track staff progress, assign NDIS & Aged Care courses, and issue badges on completion.

Written by Paul Slater

ShiftCare Certifications lets you assign compliance-ready courses, monitor team progress, and streamline audits—all without building content yourself.

ShiftCare Certifications is $2 per month per staff member, billed annually.

Why pay for it:

  • Team oversight: Gain visibility into training completion across staff and roles.

  • Preloaded, sector-specific content: Avoid content development delays with ready-to-go NDIS & Aged Care modules.

  • Digital compliance: Track learning, issue verifiable badges, and prepare effortlessly for audits or funding assessments.

  • Seamless setup: Integrated with ShiftCare - admin access triggers automatic provisioning and user sync.

  • Low effort, high control: Get a scalable system for managing learning without a full LMS overhead.

If you are interested in learning more or would like to register, please fill out the form below, and our Customer Success Team will be in contact.

Once you register your interest, one of our team members will reach out to you with registration instructions for Cloud Assess.

Once the Cloud Assess account is set up, you can follow this guide to connect it to ShiftCare.

How to use ShiftCare Certifications

Connect ShiftCare to ShiftCare Certifications

Once you have subscribed and logged into ShiftCare Certifications (https://shiftcare-au.assessapp.com), you will need to connect it via an API Key.

In ShiftCare Certifications , navigate to Settings

Click on the Key Symbol, then click Copy on the ShiftCare API Key

Switch over to ShiftCare, and navigate to Integrations > Browse, click Enable on ShiftCare Certifications

Navigate to Integrations > ShiftCare Certifications and click Connect. Paste in the API Key you copied from the previous steps, and click Connect

Creating your Staff Accounts on ShiftCare Certifications

Note: This step MUST be done if you wish to have completed courses imported into ShiftCare in the staff members' documentation

In ShiftCare, navigate to Integrations > ShiftCare Certifications > Export Staff

Click the Export Staff button

This will create all your staff over in ShiftCare Certifications - you can see a log below after the import is done

Retrieving Completed Courses as Staff Qualifications

ShiftCare automatically retrieves any completed courses your staff takes as a qualification on their staff profile! This sync occurs every hour. Should you wish to trigger a manual sync of all complete courses for staff, they can do so on the Import Completed Courses Page.

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