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Notional Pricing

Enable notional pricing for mileage or support items in invoices, aligned with NDIS rules for non-fixed rate items.

Written by Jas King

⚠️ Important note about feature: Invoice mileage based on Notional Pricing

Notional pricing applies when an NDIS support item doesn’t have a fixed dollar rate. Instead, a unit price of $1.00 is assigned. Providers report the number of units (e.g. 15 km) and are reimbursed based on that quantity.

Providers multiply the $1.00 unit price by the actual quantity delivered to calculate the claim amount (for example, 21.5 units × $1.00 = $21.50).

By applying notional pricing, providers can ensure that:

  • Invoicing and claims reflect the actual amount of support provided.

  • Billing for transport and other activity-based services is simplified.

  • NDIS claim requirements are met.

For official information, please refer to the current NDIS Pricing Arrangements and Price Limits on the NDIS website.

ShiftCare allows you to apply notional pricing in two areas across invoices:


Applying Notional Pricing to Mileage Line Items

To apply notional pricing specifically to mileage (e.g. staff or carer transport), follow these steps:

  1. Go to Account > Invoice Settings.

  2. Click 'Edit' and toggle 'Invoice mileage based on Notional Pricing' on.

  3. Click 'Save'.

Important note: once "Invoice mileage based on Notional Pricing" is enabled, mileage line items in invoices will reflect a $1.00 per unit rate, overriding the default pricing in your price books.

Applying Notional Pricing to Support Items

If you want to apply notional pricing to specific support items, you can enable this directly within individual price books:

  1. Go to Account > Prices.

  2. Click the 'Edit' button beside the name of the price book you want to amend.

  3. Tick the 'Notional Pricing' checkbox and click 'Save'.

When enabled, the line items in this price book will be invoiced at $1.00 per unit, regardless of the standard rate in the price book. When disabled, the system will use the standard unit price defined in your price book.

For further assistance with Notional Pricing, please contact our Support team using online chat when you're logged into ShiftCare, or email our Support team at support@shiftcare.com.

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