Sometimes you may receive the following notification on your ShiftCare app.

 This can be caused by the following:

  • Poor or no wifi connection: To avoid this make sure that you are connected to a wifi that has a strong connecting and range 

  • Poor or no 4G data connectionMake sure you have your data connected and activated on your phone/device 

The strength of your data connection is very dependant on your network provider. The following network providers are available in Australia: Telstra, Vodafone, Optus

If you are using 4G network connection and are experiencing any general connection/network issue  please contact your network provider not ShiftCare.


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