Sometimes you may receive the following notification on your ShiftCare app.
This can be caused by the following:
Poor or no wifi connection: To avoid this make sure that you are connected to a wifi that has a strong connecting and range
Poor or no 4G data connectionMake sure you have your data connected and activated on your phone/device
The strength of your data connection is very dependant on your network provider. The following network providers are available in Australia: Telstra, Vodafone, Optus