ShiftCare

Everything you need to know about downloading and using the ShiftCare Mobile app

ShiftCare Mobile App - Video Tutorial

Reminders to clock in and clock out of a shift. Within the app you can enable reminders to alert you before a shift is due to begin

Turn on app reminders for shifts

How carers can mark leave or days of unavailability, and how to make them available again. iOS or Android App.

Marking Unavailability via App

This article will explain how staff could create a shift from the mobile app

How “Add Shifts” works for workers on the app

How to download app: Carers can install a mobile app on their smartphones for easy access to shift details.

Install ShiftCare app on your phone

In the app a schedule refers to your roster - a set of shifts

View your schedule in the app

Help care-workers or staff access client care plans, goals or other information via ShiftCare app

Accessing Client Information via ShiftCare App

Mobile app allow staff to clock in and clock out from a shift.

Clockin and Clockout

Learn how to use the mobile app to access the shift to-do list and mandatory tasks

Tasks in schedule

A guide to explain process of entering and editing care notes when logged in to the app.

Add progress notes/feedback/incident/care notes

Learn how to add kms and expense in the shift.

Add mileage/expense

Add goal progress - score progress on strategies

This guide explains how staff use the mobile app to access client notes, including historical shift notes.

How do carer access client progress notes?

View and download your own documents from the ShiftCare mobile app

Staff documents

App notifications

This article helps with enabling Location for your Mobile Phone.

How to Enable Location Permission for the ShiftCare Mobile App

Ian Deshays

Andrew

Naru

The Carer's guide to all things ShiftCare App and Web, from viewing rosters to managing notes and tasks during services.

iOS/Android App

General Mobile app troubleshooting guide. 
Android iOS Apple Google Maps Safari Samsung Oppo Telstra Mobile Mac Galaxy iPhone Pixel Password

I can't log in, the app is not working!

Phone settings: time zone

Why am I not receiving ShiftCare app notifications?

ShiftCare app country settings requirement for App store or Google Play store

Why I cannot download ShiftCare App?

Why "No Internet Connection" is showing up on my phone?

Troubleshooting

Need more help? Email us at support@shiftcare.com

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you