iOS/Android App

The Carer's guide to all things ShiftCare App and Web, from viewing rosters to managing notes and tasks during services.

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19 articles in this collection
Written by Gaurav Cheema, Andras Helyes, Ian Deshays and 1 other

Turn on app reminders for shifts

Within the app you can enable reminders to alert you before a shift is due to begin

Written by Ian Deshays
Updated over a week ago

Marking Unavailability via App

How carers can mark leave or days of unavailability, and how to make them available again. iOS or Android App.

Written by Cécile Caminade
Updated over a week ago

Install ShiftCare app on your phone

Carers can install a mobile app on their smartphones for easy access to shift details.

Written by Andras Helyes
Updated over a week ago

View your schedule in the app

In the app a schedule refers to your roster - a set of shifts

Written by Andras Helyes
Updated over a week ago

Accessing Client Information via ShiftCare App

Help care-workers or staff access client care plans, goals or other information via ShiftCare app

Written by Gaurav Cheema
Updated over a week ago

Clockin and Clockout

Mobile app allow staff to clock in and clock out from a shift.

Written by Gaurav Cheema
Updated over a week ago

Tasks in schedule

Know how to access shift to-do list

Written by Andras Helyes
Updated over a week ago

Add progress notes/feedback/incident/care notes

A guide to explain process of entering and editing care notes when logged in to the app.

Written by Andras Helyes
Updated over a week ago

Add mileage/expense

Learn how to add kms and expense in the shift.

Written by Gaurav Cheema
Updated over a week ago

Add goal progress - score progress on strategies

How to rate progress on client's goals.

Written by Ian Deshays
Updated over a week ago

How do I access client progress notes?

Access client's historical shift notes on the app

Written by Gaurav Cheema
Updated over a week ago

Staff documents

View and download your own documents from the ShiftCare app

Written by Gaurav Cheema
Updated over a week ago

App notifications

Written by Ian Deshays
Updated over a week ago

Job board (Deprecated)

Post shifts to the Job board for your team to pick-up

Written by Gaurav Cheema
Updated over a week ago

Troubleshooting

I can't log in, the app is not working!

General Mobile app troubleshooting guide. Android iOS Apple Google Maps Safari Samsung Oppo Telstra Mobile Mac Galaxy iPhone Pixel Password

Written by Cécile Caminade
Updated over a week ago

Phone settings: time zone

Written by Ian Deshays
Updated over a week ago

Why am I not receiving ShiftCare app notifications?

Written by Andras Helyes
Updated this week

Access ShiftCare app: country settings

Written by Andras Helyes
Updated over a week ago

Why "No Internet Connection" is showing up on my phone?

Written by Andras Helyes
Updated over a week ago