iOS/Android App

The Carer's guide to all things ShiftCare App and Web, from viewing rosters to managing notes and tasks during services.

20 articles in this collection
Written by Ian Deshays, Andrew, and Naru

ShiftCare Mobile App - Video Tutorial

Everything you need to know about downloading and using the ShiftCare Mobile app

Written by Andrew
Updated over a week ago

Turn on app reminders for shifts

Within the app you can enable reminders to alert you before a shift is due to begin

Written by Ian Deshays
Updated over a week ago

Marking Unavailability via App

How carers can mark leave or days of unavailability, and how to make them available again. iOS or Android App.

Written by Ian Deshays
Updated over a week ago

How “Add Shifts” works for workers on the app

This article will explain how staff could create a shift from the mobile app

Written by Naru
Updated over a week ago

Install ShiftCare app on your phone

How to download app: Carers can install a mobile app on their smartphones for easy access to shift details.

Written by Ian Deshays
Updated over a week ago

View your schedule in the app

In the app a schedule refers to your roster - a set of shifts

Written by Ian Deshays
Updated over a week ago

Accessing Client Information via ShiftCare App

Help care-workers or staff access client care plans, goals or other information via ShiftCare app

Written by Ian Deshays
Updated over a week ago

Clockin and Clockout

Mobile app allow staff to clock in and clock out from a shift.

Written by Ian Deshays
Updated over a week ago

Tasks in schedule

Learn how to use the mobile app to access the shift to-do list and mandatory tasks

Written by Ian Deshays
Updated over a week ago

Add progress notes/feedback/incident/care notes

A guide to explain process of entering and editing care notes when logged in to the app.

Written by Ian Deshays
Updated over a week ago

Add mileage/expense

Learn how to add kms and expense in the shift.

Written by Ian Deshays
Updated over a week ago

Add goal progress - score progress on strategies

How to rate progress on client's goals.

Written by Ian Deshays
Updated over a week ago

How do carer access client progress notes?

This guide explains how staff use the mobile app to access client notes, including historical shift notes.

Written by Ian Deshays
Updated over a week ago

Staff documents

View and download your own documents from the ShiftCare mobile app

Written by Ian Deshays
Updated over a week ago

App notifications

Written by Ian Deshays
Updated over a week ago

Troubleshooting

I can't log in, the app is not working!

General Mobile app troubleshooting guide. Android iOS Apple Google Maps Safari Samsung Oppo Telstra Mobile Mac Galaxy iPhone Pixel Password

Written by Ian Deshays
Updated over a week ago

Phone settings: time zone

Written by Ian Deshays
Updated over a week ago

Why am I not receiving ShiftCare app notifications?

Written by Ian Deshays
Updated over a week ago

Why I cannot download ShiftCare App?

ShiftCare app country settings requirement for App store or Google Play store

Written by Ian Deshays
Updated over a week ago

Why "No Internet Connection" is showing up on my phone?

Written by Ian Deshays
Updated over a week ago