All Collections
Manage carers & office users
Trouble Shooting
Why is staff in orange and shift is pending?
Why is staff in orange and shift is pending?
Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

This is for pending status in Dashboard (legacy version) only. If your account is on the Scheduler version, read the following article to learn more about your shift's pending status: Identify pending shift reason.

A pending shift can be caused when a shift is awaiting staff confirmation. 

If the assigned care worker has not provided confirmation for the shift assigned to them then the following will occur:

  1. The shift will be sent into a pending state

  2. The assigned care-worker will be highlighted orange

Staff Confirmation Required

This enables staff to confirm their attendance when they have been assigned a shift.  If you do not require confirmation from staff then simply leave this checkbox unticked (as shown in the screenshot below)


Did this answer your question?