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Manage carers & office users
The complete Admin's guide for managing all carer and office user information and credentials.


Add unavailability through Scheduler
SCHADS Award & HR Compliance webinar
Webinar - Staying Up to Date: Attract, Retain & Engage Your Team
Notify Attendance Approval - Staff details settings
Verify Carer Attendance
Roles
Document Hub - upload forms, policies & procedures for easy access for carers
Create "No Access" Carer
Resend invitation to carer
How to invite carers to use ShiftCare
Re-invite carer/staff to ShiftCare or get a token invalid error?
Carer timesheets
Carer communications
Managing carer documents
Staff access on app to view their documents
Teams
Attendance threshold
Exporting Verified Timesheets for Payroll Processing
Exporting Timesheet for MYOB Payroll Processing
Error: Failed to load PDF document
Notify messages - notify worker a shift has been assigned
Use the same email address for two service providers
Remove photo from Client or Staff Profile
Reset password for your staff
How can I add carer who already exists in ShiftCare?
Why staff cannot clockin/clock-out of a shift
What happens when I tick "Confirmation Required" while adding the shift/program?
How can I search staff based on selected criteria?
MYOB timesheet import error report
Why is staff in orange and shift is pending?
How can I add staff without sending a ShiftCare account invite?