Overview

This feature is used when rostering staff wants care-worker to accepts the shift assigned to them. "Confirmation Required" option is available on shift/program generation page.

Actions that occur after "Confirmation Required" is ticked are:-

  • The assigned care-worker will be highlighted orange (As below)

  • The shift will be Red in colour (State - Pending)

  • Staff is required to Accept or decline the shift from their ShiftCare App.

  • If the staff accepts the shift from the app, then the shift will turn green (Shift State - Booked)

  • If the staff declines the shift from the app, then the shift will turn Red (Shift State - Pending).

  • Office staff will receive email notification of care-workers action if they have subscribed an area to their profile. 

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