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What are my options when client does not receive Invoice email from ShiftCare?
What are my options when client does not receive Invoice email from ShiftCare?

When you email client an invoice from ShiftCare but they do not receive it

Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

If you send an Invoice from ShiftCare, but it does not reach intended audience then run through following checks:

  1. Ensure that email address is correct and valid

  2. Ask the client to check their Junk folder

  3. Whitelist shiftcare.com domain, so that future emails can be received.

  4. Use print invoice option to save it as PDF and then email invoice via your personal email.

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