Cancelling your ShiftCare account
Note: If you are on a trial, there is no need to do anything. Simply let your trial lapse and it will be cancelled.
If you have decided to terminate or cancel your ShiftCare subscription and stop using ShiftCare, you can do this on the subscription page. ("Account > Subscription" page on the left sidebar menu)
At the bottom of the page, you will see a red button that says "Close Account". Clicking on this button will end your ShiftCare subscription at the end of the next billing period.
⚠️ As we don’t offer refunds as per the T&C, we allow you access until the end of your subscription period.
At the end of the billing period, access to your account will cease, and the whole organisation will lose access to ShiftCare.