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Delivery of emails from ShiftCare
Delivery of emails from ShiftCare

Avoid spam folders and get emails into the inbox. How to fix emails not being delivered or going to spam box by whitelisting sending details

Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

The ShiftCare system sends a number of emails to your organisation and can also send emails on your behalf to your clients.

Depending on your email platform, you can whitelist an email address and/or the IP address ShiftCare sends emails via.

ShiftCare has two dedicated IP addresses to send emails via.

From email address:

IP addresses:



Your IT team or email provider will be able to give specific details on how to whitelist an email address or IPs.

There are many great how-to articles with steps to whitelist our email details, Campaign Monitor and Clean Email provide an overview for many of the popular email providers.

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