The ShiftCare system sends a number of emails to your organisation and can also send emails on your behalf to your clients.

Depending on your email platform, you can whitelist an email address and/or the IP address ShiftCare sends emails via.

ShiftCare has two dedicated IP addresses to send emails via.

From email address:

IP addresses:



Your IT team or email provider will be able to give specific details on how to whitelist an email address or IPs.

There are many great how-to articles with steps to whitelist our email details, Campaign Monitor and Clean Email provide an overview for many of the popular email providers.

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