Why can't I set an expiry date or category on an uploaded document?

Allowed file types for client and carer documents

• PDF .pdf

• WORD .doc .docx

• JPEG .jpg

• PNG .png

• SPREADSHEET .csv .xls .xlsx

File types for which properties can be set

• PDF .pdf

• WORD .doc .docx

• SPREADSHEET .csv .xls .xlsx

File types for which properties cannot be set

Image files cannot be controlled at this time, however, this will change in the near future.

• JPEG .jpg .jpeg

• PNG .png

• GIF .gif

For these file types the system will display the following warning:

This means an expiry date, the category type and the visibility of the file to staff cannot be controlled.

How do I upload documents?

• Upload client documents

• Upload and manage carer documents

• View and download carer documents in mobile app

• Admin to allow carer to access to their documents in mobile app