You can share care plan documents, goals and client related information with your care-workers instantly via ShiftCare app. A staff member must be rostered with a client to be able to see the client information.

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Staff and carers will be able to see this information when they are rostered on a shift for a given client. Via the ShiftCare app, simply select the shift from the schedule:

This will direct them to the shift information page on their app. Here, click the client's name on the shift information page. This will take them to the client's detailed information.

If a shift has multiple clients, click the arrow next to the client's name to check the information:

This will open up the client's profile, where staff will see tabs: Detail, Documents, Goal and Contact.

Any information entered into the Public Information sections on the client's details page will be shown under the Detail tab.

As an Admin, you can use Clients Public Information to provide relevant information to your staff. This way, you can choose the information that you want to make public, e.g. phone number, allergy, email, etc. - learn more

Under the documents tab, it will show all client-related documents, e.g., care plans, assessments, etc.

Staff can click on the arrow to view the file contents. PDF files will open in the app, other file types will download.

Any goal strategies setup for a client will be visible in this section, along with the latest ratings.

Learn more about goals here:

When the account setting Share client info with carers has been enabled staff will be able to view the contact information for a client - this comes from the Demographic section of the client's details page.

There are some things to note: