You can share care plan documents, goals and client related information with your care-workers instantly via ShiftCare app. A staff member must be rostered with a client to be able to see the client information.
In this article we cover:
Accessing the shift details
Staff and carers will be able to see this information when they are rostered on a shift for a given client. Via the ShiftCare app, simply click on shift:
This will direct them to the shift information page on their app. Here, click the client's name on the shift information page. This will take them to the client's detailed information.
If a shift has multiple clients, click the arrow next to the client's name to check the information:
This will open up the client's profile, where staff will see three tabs: Detail, Documents & Goal.
Details - public client information
Any client-related information that you wish to be available for the care team is displayed here under the Detail tab.
๐ Client contact and demographic details are not visible via the app due to privacy reasons. To share these details, they should be entered into the Public Information by the admin team via the scheduler
Adding public client information
As an Admin, you can use Clients Public Information to provide relevant information to your staff. This way, you can choose the information that you want to make public, e.g. phone number, allergy, email, etc. - learn more
Documents
Under the documents tab, it will show all client-related documents, e.g., care plans, assessments, etc.
๐ You should set Staff visibility to Yes for documents to be listed here - learn more |
Staff can click on the arrow to view the file contents.
Goals
Any goal strategies setup for a client will be visible in this section, along with the latest ratings.
Learn more about goals here: