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Inviting Staff Members to Use ShiftCare

An overview of how to invite staff members to use ShiftCare as part of your organisation.

Written by Andrew

The easiest way to add new staff members to your organisation is to create a new staff profile for them (Staff > New from the sidebar menu). When you add staff members to ShiftCare, the system will automatically send them an invitation to set a password and create an account. Read this guide for complete instructions on onboarding new staff members.

However, there is another way to get them integrated using ShiftCare within your organisation.


Send an Invitation Link via the Staff Invitation Link

This is an easy way to make sure the carer signs up correctly. It will ensure they are linked with the correct organisation. To find the link, navigate to Account > Settings.

Click 'Copy to Clipboard' beside Staff Invitation Link. Paste and send this link to the new staff member.

  • Usually, right-clicking in a text field will bring up a menu where you can select Paste.

The carer will click the link you provided and be directed to this screen, where they can enter their details. The Company Name and Manager Email fields will be automatically filled, so the staff member only needs their full name and email address to continue. Click 'Request an Invite'.
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This will then email the admin the request to join for approval.ย 

By default, notifications for accepted staff invitations are turned off. To ensure you are alerted when a staff member accepts the invite, please enable the 'Staff Onboarding' notification in your staff profile settings (Profile > Subscribed Email Categories). Read this guide for complete instructions.

Click the link in the email to approve their request to join.

Now you can add extra details and set them up as a new staff member.

Click 'Create' when you are finished.


For further assistance with Inviting Staff Members to Use ShiftCare, please contact our Support team using online chat when you're logged into ShiftCare or email our Support team at support@shiftcare.com.

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