This article will cover the steps and components that you will need to successfully roster a Sleepover or Night shift, and refer to some tips and tricks to correctly set up: pay group times; sleepover allowance; and shift types, for a sleepover or 24 hour shift.
First we will explain the components then use them to roster a shift.
Shift type: Sleepover or Night shift
When selecting your shift type it is useful to understand what effect they have in scheduler. We will use standard and sleepover shifts in this article.
Standard shift type
A standard shift will have the start and end time on the same day.
Sleepover shift type
The shift type of Sleepover or Night shift forces the end time to be on the following day.
To select the shift type use the drop down menu when creating a shift in scheduler.
Sleepover shifts have a crescent moon icon to identify them in the shift details, and the carer timesheet report.
Night shift type
This shift type has the same rule as a Sleepover, it forces the shift to cross the 12am threshold, but it won't show up as a sleepover shift in scheduler or reporting. Useful for standard night shifts that cross midnight.
To be able to override the normal hourly rate for the carer an allowance must be set up to override the hours. This way you can set up a sleepover shift, and instead of the normal hourly rate, the worker will receive the allowance.
Find allowances in account settings under the pay items menu.
When creating a sleepover allowance be sure to use the override hours option otherwise the hourly rate for the carer's standard award will be used.
Now when you create a shift this allowance will be able to be selected through advanced edit mode.
It will then appear on the staff members time sheet under the allowances column.
For active or awake hours please see the article: Awake hours on a sleepover shift
Setting up paid time before and after Sleepover
A common requirement with 24hour or 12hour shift is that there are hourly components generally before and after the sleepover. This can be easily handled within ShiftCare by setting up another allowance with type as Override hours.
In our example, we will assume that there is 8 hours of Sleepover and 16 hours of awake day hours. Therefore, staff should have both components within their timesheet.
Head-over to Allowances section to create one more allowance and we will call it 24h day (you can give it any name that you can easily identify). Choose Allowance type to be Override hours and value should be 16 for our example.
When creating 24hour shift within Scheduler, choose newly created allowance along with Sleepover allowance. This will then give appropriate timesheet entries.
💡 If your requirement is 12hour shift e.g. 7pm to 7am then same setup as described above will apply. However, second allowance will have override hours set to 4.
12 am threshold for pay groups and standard scheduler shifts
A common error that occurs with sleepover shift set ups is attempting to use a pay group period that crosses over midnight.
For example, the carer may receive a standard award for normal hours, an evening loading award for the night times hours, an finally an allowance for the sleepover hours. The shift times may cross over between these. For accurate export of staff timesheet then we need to make sure that pay groups are set up correctly.
Time should not cross midnight
If an award crosses over into morning hours, then you must use two separate entries. eg. Weekdays 8pm-12am, and weekdays 12am - 2am. Covering the total period of the evening loading award 8pm - 2am
This will mainly prevent any errors when exporting the timesheet reports for accounting purposes.
Standard scheduler shifts cannot cross midnight
Creating a standard shift in scheduler than attempts to cross midnight you will receive the following error.
If you do want to use a standard shift in this way, you will need two shifts. For example: to roster a standard shift from 8pm - 2am that isn't a sleepover.
Shift 1: 8pm - 12am
Shift 2: 12am - 2am
Alternatively use the night shift shift type. This will allow the shift to cross the midnight threshold and avoid confusion with a sleepover.
(Optional) Roster a sleepover shift in scheduler as 3 different shifts
Using the elements discussed above we can now roster a shift. Lets use an example of a client needing a 24 hour shift, showing the various elements required.
For example, a client needs the following roster.
8am - 8pm, standard shift,
8pm - 8am sleepover,
10pm - 6am paid as a standard allowance to the carer.
To do this accurately, remember to follow all the steps for each component described in this article above:
Create a standard shift, 8am - 8pm, to cover the standard hours.
Create a standard shift, 8pm - 10pm, to cover the evening hours.
Create a sleepover shift, 10pm - 6am, with allowance sleepover - override hours.
Create a standard shift, 6am - 8am, to cover the morning hours.
This would appear as the following in scheduler daily view.
On the start day, notice the standard daytime shift, then the standard evening shift. A sleepover shift starting at 10pm and continuing on to the next day...
... finishing at 6am. Then finally a 6am - 8am standard shift to complete a 24 roster.
Demonstration of 24 hours of shifts based on splitting the shifts to align with the pay groups.
In this example the pay groups run:
Morning: 6 am - 8 am
Day: 8 am - 8 pm
Evening: 8 pm - 10 pm
Sleepover: 10 pm - 6 am