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Someone is both a Carer and Office User
Someone is both a Carer and Office User

When someone is both a Carer and Office User

Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

Sometimes a staff member may provide both Carer and also work in the capacity as an Office User.


When people log into the ShiftCare mobile App, the system would in the same way as though they have the carer role, regardless of their original role.

The features on the App are designed for carers who are out in the field (not in the office), e.g. view shift details they've been allocated, access client information, clock in/out, add notes.


When accessing the website, the role represented is controlling access to features.

For example, if your role is either an admin, ops or coordinator, you will see all of the full features perform on the website. Except using the App, it's as though that is assigned to the carer role.

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