Please ensure you have set up the integration per this document before proceeding
Exporting Timesheets from ShiftCare
Navigate to Reports > Timesheets
Ensure your correct date period is selected
Scroll to the bottom of the page and select the Export Button
Click on either All Hours or Approved timesheets only
The exported .csv file will be automatically emailed to your nominated email address, a notification of the export will pop up under the flag on top of your screen or you are welcome to download the file under your own ShiftCare profile under Communications.
Related article: When I request a download from ShiftCare, where is notification sent?
Importing Timesheets into KeyPay
Navigate to the Import Timesheets area (This is Employees > Manage Employees > Import TImesheets in Quickbooks)
Click Select File and select the file you downloaded in the previous section.
Click Confirm Upload
Scroll down the list of fields, and find Shift Type ID. This should be mapped to Work type external ID
Scroll down to External System Identifier. This should be mapped to Location Id
Click Import
If you haven't already, after the import is complete, you can click save the file format
Give it a name (eg. ShiftCare) and click Save timesheet format
This will allow you to choose the file format next time you import, skipping steps 4 & 5 above
This will create the timesheets in KeyPay, which you can then approve to run your payroll.