To access and log in to your ShiftCare account, you’ll need to select the correct ShiftCare login page based on your region.

Depending on your location, there are different pages to log in to your ShiftCare account:

To ensure your account is set up with the correct account and compliance settings, ShiftCare automatically detects your location using your IP address.

If you visit a ShiftCare sign-up page that does not match your current region (e.g., visiting the US site while located in Australia), a pop-up will appear guiding you to the correct site for your country.

If you're seeing the error message "Invalid email or password," it's possible that you've landed on the wrong ShiftCare login page. Make sure you're selecting the correct regional login to access your ShiftCare account.

If your organisation has enabled SSO, you can log in using your standard company email address.

SSO is available exclusively on our Enterprise plan. If you are currently on a different plan and are interested in enabling SSO, please reach out to your Customer Success Manager or contact our team to discuss upgrading to Enterprise.

Click the 'Sign in with SSO' button.

Enter your Company Email Address and click 'Continue'.

You will be redirected to your company's sign-in page to verify your credentials and complete the login.

On the mobile app, in the top right-hand-corner you'll notice a drop-down option:

Tapping it will allow you to select your appropriate region. The options are:

You can also log in via SSO in the mobile app.

For further assistance with the ShiftCare Login Page, please contact our Support team using online chat when you're logged into ShiftCare or email our Support team at support@shiftcare.com.