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Handling Part-Day or location specific Public Holidays in ShiftCare

Steps to Manage Part-Day Public Holidays or city/town specific holidays for Accurate Invoicing and Payroll in ShiftCare

Written by Andrew

In some regions, specific dates include part-day public holidays where award rules apply differently for specific hours. Similarly towns might have a specific holidays that don't include other locations.

While ShiftCare is designed to handle full-day public holidays automatically for invoicing and payroll, part-day public holidays require a simple workaround to ensure accurate billing and payroll calculations.

Example Scenarios

Part-Day holidays: For instance, in some locations, Christmas Eve (24 December) is a public holiday from 6 pm to midnight. More information is available on the Fair Work website.

Location specific holidays: Some towns or locations celebrate holidays on specific dates where other towns in the location do not celebrate the holiday on the same date.

Here's how you can address these scenarios:


Solution 1: Invoicing in Two Batches

  1. Invoice at the Standard Rate

    • Navigate to the client's billing report.

    • Select all shifts that fall under the standard rate (e.g., the shifts that end before the cut-off for where the public holiday would apply).

    • Generate the invoice for these shifts as the first batch.

  2. Set the day as a Public Holiday

  3. Invoice at the Public Holiday Rate

    • After marking the date as a public holiday, navigate to the Generate page.

    • Generate invoices for the remaining shifts that fall under the public holiday rate.


Solution 2: Creating Custom Rates

Alternatively, you can set up specific prices and a pay group rates for part-day public holidays:

1. Payroll Adjustments

  • For payroll purposes, create a dedicated pay group for the public holiday.

  • Update shifts to override the standard pay group with the new public holiday pay group.

2. Create a New Price

  • Create a custom price for the public holiday hours ensuring you set weekdays, weekend days to charge the public holiday amounts and include the relevant reference codes.

  • Update the relevant shifts (those after the public holiday should start) to use this new price.


Optional: Splitting Shifts

If you need to split a single shift into two different rates (e.g., standard and public holiday), you can either:

Further reading

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