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How do clients/members access ShiftCare connect?
How do clients/members access ShiftCare connect?

Overview of how ShiftCare Connect looks for clients, their contacts or third parties to access the client's calendar

Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

This video provides an overview of configuring ShiftCare Connect via the admin portal and the resulting changes in ShiftCare Connect.

In order to log in to ShiftCare connect, please type in the address bar, or click this link. It will then ask you to put in your login details.

It will then take you the to below page.



You can click on the shift if you wish to view the details of the shift. You will be able to see the date, time, location, description (not shown in the example below), and staff of the shift.


Please note that if the participant is rostered in group programs, then you will only be able to view your own relative’s name (not others) due to confidentiality reasons.

Click on services to go back to the calendar view.



By clicking on the Communication tab at the top of the page (Blue bar), you will be able to view your communication history. You can see:

  • Emails and Text messages sent to you with the dates.

  • You can also see your own reply with dates.



On clicking on the Invoice menu item, you will be able to see a list of paid, unpaid and overdue Invoices.


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