This video provides an overview of configuring ShiftCare Connect via the admin portal and the resulting changes in ShiftCare Connect.

In order to log in to ShiftCare connect, please type in the address bar. It will then ask you to put your login details. It will then take you to below page.


You can click on the shift if you wish to view details of the shift. You will be able to see date, time, location, description (not shown in the example below) and staff of the shift. Please note if participant rostered in group programs then you will only able to view your own relative’s name (not others) due to confidentiality reasons.

Click on services to go back to calendar view.



On clicking on the communication tab on the top of the page (Blue bar), you will be able to view your communication history. You can see:

  • Emails and Text messages sent to you with dates.

  • You can also see your own reply with dates.



On clicking on the invoice menu item you will be able to see list of paid, unpaid and overdue Invoices.


Further reading

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