Please send an email to dimas.triaji@shiftcare.com when you have extended the expiry, along with the new expiry's screenshot, or at least share the new expiry date.
Please follow the steps to extend the expiry period of your B2B device.
Step 1: Log in to PRODA and select Organisations
Step 2: Select the organisation name under which your B2B device is registered
Step 3: Locate the Extend B2B Device Expiry button
Scroll down, select/open B2B Devices, and then click on your device name.
Then, under Device details, navigate to Device Management and click the Extend B2B Device Expiry button.
Step 4: Confirm the extension date
You’ll get a prompt asking for confirmation of the device expiry extension date. Click ‘Yes’ to confirm.
Step 5: Share the screenshot of the new device expiry date with ShiftCare
Please send a screenshot of the new device expiry date to dimas.triaji@shiftcare.com.