ShiftCare

Learn how to import or update client and staff records in bulk using our CSV integration.

Import and Update Client/Staff via CSV

KeyPay is a powerful payroll system which is used in Quickbooks & Employment Hero. Here is a complete guide to get you up and running.

Getting Started with the KeyPay Integration

Sending timesheet information from ShiftCare to KeyPay (Employment Hero) or Pay Cat

Exporting Timesheets to KeyPay

Automatically create clients in ShiftCare from HubSpot by mapping fields and triggering imports at a specific pipeline stage.

Getting Started with HubSpot Integration

Learn how to set up and use ShiftCare’s Paradigm integration to submit Medicaid claims quickly and accurately.

Paradigm Integration: Setting Up and Submitting Medicaid Claims

Sync rostered shifts to Google Calendar automatically and stay updated as changes happen in real time.

Google Calendar Integration

Connect to Stripe to accept online payments. Secure payment links are automatically added to every invoice.

Setting Up Online Payments with Stripe

Securely generate and manage API keys for third-party integrations via the self-service portal.

Managing API Keys

Connect ShiftCare with your existing software to automate payroll, streamline invoicing, and sync HR records seamlessly.

ShiftCare Integrations Marketplace

Getting Started with QuickClaim Integration

Automatically sync shifts directly to your Apple Calendar. Learn how to securely connect your account and view schedules across devices.

Apple Calendar Integration

Automatically sync shifts directly to your Microsoft Outlook Calendar. Learn how to connect your account and view schedules across devices.

Microsoft Outlook Calendar Integration

Learn how to connect ShiftCare to other apps via Zapier and set up triggers and actions to automate your daily workflows.

Integrating ShiftCare with Zapier

Prevent upload errors with this complete reference guide to accepted formats and values for various bulk imports.

Bulk / CSV Import Format Reference Guide

Paul Slater

Jas King

Andrew

Set up and manage integrations to connect ShiftCare with your existing systems.

Integrations and Compliance

Using our direct integration, you can sync timesheets and invoices to Xero and pull client and staff information from Xero into ShiftCare

Getting Started with Xero Integration

Connect to Xero to import and sync Pay Groups, Pay Items and Allowances directly from ShiftCare to Xero.

Import Pay Groups, Pay Items and Allowances from Xero

Learn how to align ShiftCare price books with Xero account codes to ensure smooth exports and fix invoice approval errors.

Setting the Account Code for Xero Invoices

Automatically push approved staff leave directly into your Xero Australia draft pay runs, eliminating the need for manual double-entry.

Syncing Approved Leave to Xero Payroll (AU) - ShiftCare HR

Everything you need to know about integrating Xero with ShiftCare.

Xero

Connect ShiftCare with EH Payroll to import staff, sync leave and pay groups, map dimensions, and export timesheets directly for payroll

Getting Started with Employment Hero Payroll Integration

Connect and sync staff and leave data from Employment Hero HR to ShiftCare for seamless workforce management and scheduling.

Getting Started with Employment Hero HR Integration

Everything you need to know about integrating Employment Hero with ShiftCare.

Employment Hero

Connect ShiftCare with Pay Cat to import staff, sync leave and pay groups, map dimensions, and export timesheets directly for payroll.

Getting Started with Pay Cat Integration

Dimas Triaji

Everything you need to know about integrating Pay Cat with ShiftCare.

Pay Cat

A guide to help ensure a smooth migration of data from ShiftCare to MYOB

Getting Started with MYOB Integration

Easily export staff timesheets from ShiftCare to MYOB for streamlined payroll processing.

Exporting Timesheets to MYOB

Easily sync staff and client records from MYOB into ShiftCare to streamline setup and ensure accurate data across platforms.

Importing Staff and Clients From MYOB

Learn how to export client invoices from ShiftCare to MYOB for fast and accurate billing integration.

Exporting Invoices to MYOB

Select where the MYOB job code in the timesheet and invoice exports should be selected from

MYOB Job code mapping

Learn the workaround of doing timesheet integration with MYOB Business Lite based on ShiftCare's built-in MYOB AccountRight set-up.

Timesheet Integration with MYOB Business Lite

Learn how to map leave categories and automatically export approved staff leave to your MYOB payroll alongside your regular timesheets.

Syncing Approved Leave to MYOB AccountRight

Everything you need to know about integrating MYOB with ShiftCare.

MYOB

Your full guide to ShiftCare's USA QuickBooks Online Integration, from connecting your account to importing and exporting data.

QuickBooks Online USA Integration Guide

Here ist he step-by-step guide to manually transferring invoicing data from your ShiftCare account to your QuickBooks Canada account.

Invoicing with QuickBooks Canada - Manual Import Guide

Your full guide to ShiftCare's Canada QuickBooks Online Integration, from connecting your account to importing and exporting data.

QuickBooks Online Canada Integration Guide

Learn how to link your ShiftCare account and export invoices directly to QuickBooks Online (QBO)

Exporting Invoices to QuickBooks Online (AU and UK)

Everything you need to know about integrating QuickBooks with ShiftCare.

QuickBooks

Connect ShiftCare to Paychex Flex by entering your credentials to securely sync staff profiles and timesheet data.

Paychex Integration Guide

Everything you need to know about integrating Paychex with ShiftCare.

Paychex

Set up your integration with PRODA to allow direct submission of invoices for payment through ShiftCare

Getting Started - PRODA Invoicing Integration

Learn how to submit NDIS claims, view past submissions, filter invoices, and understand claim failure reasons in ShiftCare.

Submitting and Managing NDIS Claims via Proda (Proda Invoicing Integration)

The steps in this article are only necessary if you're using PRODA integration and your device is expiring soon.

PRODA B2B Device Expiry Extension

Everything you need to know about integrating PRODA with ShiftCare.

PRODA

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Indiana.

Setting your account up for EVV - Indiana

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Pennsylvania (Sandata).

Setting up your account for EVV - Pennsylvania (Sandata)

The step-by-step process to have your account fully synced to the EVV aggregator in the state of California.

Setting Your Account up for EVV - California

Learn how to configure your ShiftCare account for EVV compliance in Ohio and Colorado.

Setting Up Your Account for EVV - Ohio & Colorado

Review, resolve, and send EVV visits to your aggregator using ShiftCare’s EVV Reporting tool for full Medicaid compliance.

Managing Visits with EVV Reporting

The step-by-step process to have your account fully synced to the EVV aggregator in the state of North Carolina.

Setting Your Account Up for EVV - North Carolina

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Massachusetts.

Setting Your Account up for EVV - Massachusetts

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Wisconsin.

Setting Your Account up for EVV - Wisconsin

Generate compliant Service Delivered CSV files for Oregon eXPRS. Capture visit data automatically for seamless batch uploading.

Setting Your Account up for EVV - Oregon (eXPRS)

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Nevada.

Setting Your Account up for EVV - Nevada

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Maine.

Setting your account up for EVV - Maine

The step-by-step process to have your account fully synced to the EVV aggregator in the state of Missouri.

Setting your account up for EVV - Missouri

Everything you need to know about setting up, managing, and submitting EVV visits across different states.

Securely connect ShiftCare to the AI assistant ChatGPT via MCP. Fetch, summarise, and analyse your live data directly through chat.

Connecting ShiftCare MCP to ChatGPT

Securely connect ShiftCare to the AI assistant Claude via MCP. Fetch, summarise, and analyse your live data directly through chat.

Connecting ShiftCare MCP to Claude

Learn how to securely connect ShiftCare to AI assistants via MCP so you can fetch and analyse your account data.

Introduction to the ShiftCare MCP Server

Control how AI is used in your account. Learn how to enable or disable specific AI features and review our data transparency principles.

Managing AI Settings

Use this cheat sheet of ready-made AI prompts to quickly fetch, analyse, and manage your data across clients, shifts, leave, and invoices.

ShiftCare MCP Prompt Library

Generate an AI-powered handover summary to quickly review a client's recent condition, care changes, and risks before starting a shift.

Using the AI Client Summary

Securely connect ShiftCare to the AI assistant Microsoft Copilot via MCP. Fetch, summarise, and analyse your live data directly through chat.

Connecting ShiftCare MCP to Microsoft Copilot

This article explains how ShiftCare’s MCP server provides authorised customer data to customer-controlled AI agents, outlines data responsibilities, privacy boundaries and how ShiftCare’s separate in-app AI features operate.

ShiftCare MCP Server - Data Handling Overview

Discover how ShiftCare's Artificial Intelligence features can save your team time and improve your care reporting

Find answers and get help from Intercom Support and Community Experts

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