ShiftCare

You can update the credit card details used for subscription payments.

Please take note that this can only be done by users with the <a href="https://help.shiftcare.com/en/articles/3022450-roles">admin role</a>.

To change the payment details of your subscription, follow these steps:

Navigate to Account &gt; Subscription &gt; Details, where you can see the details of your current subscription plan.

Click on 'Update Payment Details'.

This will direct you to a form where you can enter your new payment details. Click 'Update Billing Information' after filling out the necessary sections.

1. Navigate to Account &gt; Subscription &gt; Details, where you can see the details of your current subscription plan.
 
 
 
2. Click on 'Update Payment Details'.
 
 
 
3. This will direct you to a form where you can enter your new payment details. Click 'Update Billing Information' after filling out the necessary sections.

Can I pay my subscription using other payment methods?

At the moment, ShiftCare subscriptions can only be paid using a credit card.

We’re exploring additional payment options for the future. If there is a specific payment method you would like to see supported, you’re welcome to submit your suggestion here: <a href="https://feedback.shiftcare.com/" rel="nofollow noopener noreferrer" target="_blank">https://feedback.shiftcare.com/</a>

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<a href="https://help.shiftcare.com/en/articles/3800378">Upgrade subscription - increase the number of staff licenses</a>

<a href="https://help.shiftcare.com/en/articles/3022449">Downgrading your subscription</a>

<a href="https://help.shiftcare.com/en/articles/3022552">Fixing the error message: Number of users can not be greater than max subscription limit</a>

<a href="https://help.shiftcare.com/en/collections/1768283-subscription">Account Subscription Articles</a>

- <a href="https://help.shiftcare.com/en/articles/3800378">Upgrade subscription - increase the number of staff licenses</a>
- <a href="https://help.shiftcare.com/en/articles/3022449">Downgrading your subscription</a>
- <a href="https://help.shiftcare.com/en/articles/3022552">Fixing the error message: Number of users can not be greater than max subscription limit</a>
- <a href="https://help.shiftcare.com/en/collections/1768283-subscription">Account Subscription Articles</a>

For further assistance with Updating Credit Card Details for Subscription Payments, please contact our Support team using online chat when you're logged into ShiftCare or email our Support team at <a href="mailto:support@shiftcare.com" rel="nofollow noopener noreferrer" target="_blank">support@shiftcare.com</a>.

Learn how admin users can update credit card details for subscription payments in ShiftCare.

Updating Credit Card Details for Subscription Payments

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Updating Credit Card Details for Subscription Payments

Frequently Asked Questions (FAQs)

Can I pay my subscription using other payment methods?

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