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Clients

Manage client plans, goals, progress notes and NDIS claims - all in one place.

22 articles
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Written by Ian Deshays

Public Information

How to add information to a client's profile that is visible to staff through their mobile app
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Written by Ian Deshays. Updated over a week ago

Private Notes

How to add, view and give permission to access private notes
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Written by Ian Deshays. Updated over a week ago

Print client calendar

Steps to print out the participant client schedule or calendar
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Written by Ian Deshays. Updated this week

Client Statuses

Segment clients into prospects, active and non-active
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Written by Ian Deshays. Updated over a week ago

Private notes for client

Option for adding notes which are not shared with staff or carers or care workers assigned to the client
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Written by Ian Deshays. Updated over a week ago

Add client

How to add a client and what information to populate for that participant
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Written by Ian Deshays. Updated over a week ago

Archive/unarchive Client

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Written by Ian Deshays. Updated over a week ago

Client progress notes, communications and events - read, print, share, email

How to print, share, download, add, and edit progress notes, messages, and communication history.
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Written by Ian Deshays. Updated over a week ago

Share Care Notes among Carers

Sharing care or progress notes allow carers to view & share notes with others visiting the same client via the app
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Written by Ian Deshays. Updated over a week ago

Add default price book to the client

This article will show you how to change the default price allocated to a client.
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Written by Ian Deshays. Updated over a week ago

Filter clients

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Written by Ian Deshays. Updated over a week ago

Add client's goals and strategies to reach the goals

Client goals can be added along with strategies to reach them so workers can score progress on the strategies
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Written by Ian Deshays. Updated over a week ago

Update price books from client billing report

You can update support category or price book for a particular shift through client billing report.
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Written by Ian Deshays. Updated over a week ago

Uploading client documents and setting expiry dates as well as staff access to documents

Clients can have documents uploaded to their profiles. Set whether staff can access these documents and their expiry dates
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Written by Ian Deshays. Updated over a week ago

Billing report

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Written by Ian Deshays. Updated over a week ago

Funds management

This feature helps provider to plan services for the clients and forecast the availability of funds. Adding Client's Funds in Shiftcare
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Written by Ian Deshays. Updated over a week ago

Attaching team to clients

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Written by Ian Deshays. Updated over a week ago

Update connect customer Email

Learn how to edit client's family member's
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Written by Ian Deshays. Updated over a week ago

Invite connect customer

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Written by Ian Deshays. Updated over a week ago

Edit Connect Customer

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Written by Ian Deshays. Updated over a week ago

Unlink Connect Customer

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Written by Ian Deshays. Updated over a week ago

View Client Assigned to Shift

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Written by Ian Deshays. Updated over a week ago