Manage carers & office users

The complete Admin's guide for managing all carer and office user information and credentials.

Gaurav Cheema avatar Andras Helyes avatar Ian Deshays avatar +1
26 articles in this collection
Written by Gaurav Cheema, Andras Helyes, Ian Deshays and 1 other

Verify carer attendance

How to verify carer attendance on a shift in scheduler
Alexander Clare avatar
Written by Alexander Clare
Updated over a week ago

Roles

There are different roles users can have in ShiftCare depending on their access requirements.
Andras Helyes avatar
Written by Andras Helyes
Updated over a week ago

Upload forms, policies & procedures for easy access for carers

Through the app carers can access policies & procedures within Document Hub
Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Create "No Access" Carer

A guide on how to create "No Access" carers i.e. they won't count towards subscriber fees.
Alexander Clare avatar
Written by Alexander Clare
Updated over a week ago

Resend invitation to carer

Re send invite to carer to join ShiftCare
Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

How to invite carers to use ShiftCare

An overview of how to send carers an invitation link to use ShiftCare as part of your organisation.
Alexander Clare avatar
Written by Alexander Clare
Updated over a week ago

A complete guide to manage carers & office users

A walk-through guide to add/manage staff, carer and office user, profiles, how to create admin or office user. Edit settings or documents.
Alexander Clare avatar
Written by Alexander Clare
Updated over a week ago

Re-invite carer/staff to ShiftCare

When adding a new staff member to ShiftCare they are sent an invite via email to complete their account setup
Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Carer communications

ShiftCare offers the opportunity to email or SMS staff from within the application.
Andras Helyes avatar
Written by Andras Helyes
Updated over a week ago

Carer timesheets

How to access, view, verify carer timesheets. Print, download and approve or reject all.
Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Managing carer documents

A guide outlining steps to upload carer certifications, compliance & qualifications with expiry dates.
Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

Staff access on app to view their documents

Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Teams

Manage teams to group staff into various teams. Teams can be based on skill, client experience, location and so on. Simply drag and drop.
Ian Deshays avatar
Written by Ian Deshays
Updated over a week ago

Attendance threshold

Manage clockin and clockout thresholds for your cares or care workers
Andras Helyes avatar
Written by Andras Helyes
Updated over a week ago

View total hours of the staff per day

This feature allows you to see the Total hours completed by staff on a daily basis.
Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Exporting Verified Timesheets for Payroll Processing

Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Exporting Timesheet to KeyPay / Quickbooks Payroll

Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago

Exporting Timesheet for MYOB Payroll Processing

Gaurav Cheema avatar
Written by Gaurav Cheema
Updated over a week ago